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Bureau of Labor Insurance, Ministry of Labor Brief Introduction
The BLI has constantly played a major role up services, enabling online inquiries into the
in the promotion of Taiwan's social security status of old-age benefits claims, supporting
system, and is in charge of various businesses one-stop online account opening procedures,
to form a comprehensive social security net, simplification of forms, proactive notifications or
perform positive functions to protect laborers and assistance in payment applications, home-based
enhance social security. services for the mentally or physically disabled
and those with mobility problems, measures for
Reinforce Administrative reducing case auditing, strengthening electronic
Efficiency, Provide High claim procedures in answer to the call of general
Quality Services promotion of the reformation of governmental
service procedures, payment of maternity
benefits under the labor insurance program and
The BLI has continually improved service farmer health insurance program, payment of
quality over more than six decades. From the ordinary injury or sickness benefits and funeral
head office to each local office, we have been grant under the labor insurance program shall
keeping expanding the scope of our services be notified via mobile phone text messages in
and functions including the establishment of place of written notifications, and supporting the
one-stop services, setting up call centers, policies of the Ministry of the Interior for people to
adding voice inquiry phone services, promoting simultaneously apply for maternity benefits under
online services, issuing labor protection cards, the labor insurance/national pension insurance
introducing online services of calculating programs while filing for birth registration; and
benefits, facilitating payment by using the internet simultaneously apply for funeral grant under
(convenience stores), promoting the electronic the labor insurance program while reporting
bill and the mobile payment, providing short the death of a family member at the household
message services to confirm the receipt of new registration offices, etc.
claims for labor insurance/national pension
benefits, enabling on-line arrangement of pick- To provide the general public with more
38 ĸ ServicehConveniencehEfficiencyhInnovation ĸhConveniencehEfficiencyhInnovation ĸ
ĸ Service
